Painless experience switching phones. Usually it's a huge hassle, but we swapped 3 phones on our plan and the young woman had us in and out in no time at all.
I receive better service at this t mobile than any other in the US. I am an OTR truck driver. I'd rather wait until I get home than to deal with any other store in the nation.
This location is horrible. The sales reps will place screen protectors and phone cases on your phones and just ring them up without asking. You have to really pay attention to what they are doing in the store. What is really shocking to me is they would not swap the recalled Galaxy Note 7 that everyone on the planet knows is having major issues. We were told to call customer service. Well customer service told us to go to the store. Go figure one hand does not wash the other with this company. I have been with T-Mobile for over 10 years and I think it is time to leave.
When me and my wife switched over 1 year ago it was painless, now my wife got a bad iPhone 8 granted her data is gone but Tmobile is not to blame, but we went in and told them what happened, they were happy enough to replace it with no issues and. They were very helpful and it was an enjoyable experience
Great knowledgeable staff. Long line waits
T Mobile is a US Electronics Store based in Bear, Delaware. T Mobile is located at 1102 Quintilio Dr, Bear, DE 19701, USA.
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