Seriously questioned if my person had gone through proper training. Not pleased by any means
Disappointed in the service and knowledge level of the people here. From buying the certificates to setting the appointment and finally the appointment. Examples, services was price incorrectly and found hidden fees. Appoint was scheduled for facial and massage but they did not book the services properly. I will never recommend or buy this service for my loved ones again.
When I called to make to make the appointment I was on the phone for ten minutes to set everything up. I even called back to confirm. When I got there the two appointments I had made were all screwed up. And two different ladies at the front desk were telling me different info on how long the wait would be. (If they introduced themselves I would have named them). The tech (yes hey aren't licensed massage therapists) I had was rude and not personable at all. She didn't even massage my neck, all she did was distract and stretch it. Which I can (and do) on my own. So that was a waste of 15 mins of my 80. She didn't seem to be educated on how to work on a trigger point. I specifically asked for neck, back, and shoulders. And a lot of time was spent on my arms too. I had a gift card and was treating a friend for their birthday. We will not be returning.
Always the best place for a great massage. The people that work here are so very friendly and accommodating.
This was my first time to this location. They were very professional, accommodating, and the place was clean and inviting. My massage was great and I will be going back.
Hand Stone Massage And Facial Spa is a US Beauty Salon based in Bear, Delaware. Hand Stone Massage And Facial Spa is located at 213 Governors Pl, Bear, DE 19701, USA.
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